Promoting Patient Centered Care

Workshop Flier 1Meeting Name: SQHN WORKSHOP
THEME: Promoting Patient Centered Care
DATE & TIME: 25th June 2015; Time: 8:30am – 4:00pm
Location: Lagos Travel Inn, 39 Toyin Street, Ikeja Lagos

Conference Objectives     

1. To help participant to be familiar with the principles of Patient & Family Centered Care

2. Share strategies for & outcomes of engaging patient /families in their care

3. Importance of customer service in the delivery of care

4. How teamwork improves patients outcome



08:30 – 9:00am Registration & Administration Mrs. Ehizogie Bridget
Welcome Remarks
09:00 – 9:30am Welcome & Introduction

  • Update on the Society
Mrs. Njide NdiliSecretary, SQHN
9:30 – 10: 00am         Opening Remarks / Address Prof. E.A. ElebuteChairman SQHN
Session 1
10:00 – 11:00am
  • Teamwork
 Dr. Ngozi Onyia

Paelon Memorial Clinic

11:00 – 11:30am Tea Break
Session II
11:30 – 12:30pm
  • Communicating with Patients /Relatives
Dr. Mams OmisoreLagoon Hospital
Session III
12:30 – 1:30pm  

  • Customer Service In Healthcare
Dr. Yetunde Ayo -Oyalowo                         Senior PartnerPreventive Health Managers
01:30 – 2:30pm LUNCH   
Session IV 
02:30 – 3:30pm  Patient & Family Engagement In Healthcare Matron Felicia EgbagbaraLagoon Hospital
 3:30 – 3:45pm  Question & Answer Session  
03:45 – 4:00pm Wrap up (Moderator) 

Download Presentation

  1. Customer Service in the Healthcare Industry
  2. Communicating with Patients and Relatives
  3. Patient and Family Engagement in Care Delivery
  4. Team Work in Patient Centered Care
1 Comment
  1. i intend joining this society. kindly furnish me with more information. thank you.

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