BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Society for Quality in Health Care in Nigeria - ECPv6.15.16.1//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-ORIGINAL-URL:https://sqhn.org X-WR-CALDESC:Events for Society for Quality in Health Care in Nigeria REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:Africa/Lagos BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0100 TZNAME:WAT DTSTART:20220101T000000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=Africa/Lagos:20250828T080000 DTEND;TZID=Africa/Lagos:20250828T170000 DTSTAMP:20260423T172901 CREATED:20250801T113027Z LAST-MODIFIED:20250801T113027Z UID:4469-1756368000-1756400400@sqhn.org SUMMARY:Customer Service training for healthcare Professionals DESCRIPTION:🚨 REGISTRATION IS OPEN! 🚨 \n💬 CUSTOMER SERVICE IN HEALTHCARE ISN’T A DEPARTMENT — IT’S A MINDSET. \n📌 You don’t just treat conditions. You serve people\, and how they feel matters. \nIn today’s healthcare environment\, clinical skills alone aren’t enough. \n👎🏾 Without strong customer service:\n👉🏾 Patients feel unseen.\n👉🏾 Complaints multiply.\n💥 But with it:\n👉🏾 You ease tension with a single word.\n👉🏾 You become the reason patients come back — and bring others! \n🎯 This training is designed just for healthcare professionals — frontline staff\, clinicians\, admin teams — anyone who interacts with patients. \n📣 We’re not just talking about “being polite.”\nWe’re equipping you to lead with empathy\, confidence\, and clarity — in every encounter. \n🗓 28th August\n📍 Zoom\n🔗 Register now: [https://forms.gle/aCM8CdAp9j2CwLwW6] \n📢 Ready to deliver service that heals? Let’s get started. URL:https://sqhn.org/event/customer-service-training-for-healthcare-professionals/ CATEGORIES:Workshops ATTACH;FMTTYPE=image/jpeg:https://sqhn.org/wp-content/uploads/2025/08/PHOTO-2025-08-01-10-02-15.jpg LOCATION: END:VEVENT BEGIN:VEVENT DTSTART;TZID=Africa/Lagos:20250826T100000 DTEND;TZID=Africa/Lagos:20250826T170000 DTSTAMP:20260423T172901 CREATED:20250801T104610Z LAST-MODIFIED:20250801T105019Z UID:4459-1756202400-1756227600@sqhn.org SUMMARY:The Art of Anticipation: Risk Management in Modern Healthcare DESCRIPTION:🚨 WEBINAR ALERT 🚨 \nSQHN in collaboration with EHA Clinics presents:\n🎯 The Art of Anticipation: Risk Management in Modern Healthcare \nIn healthcare\, one missed risk can cost lives\, reputations\, and trust.\nBut what if your team could anticipate problems before they happen? 👀 \nThis webinar is not just another lecture\, it’s a strategic wake-up call for every healthcare leader\, clinician\, and administrator. \n🔍 What you’ll gain:\n🛡 Tools to prevent adverse events before they occur\n📊 Strategies for clinical & operational risk mitigation\n💡 Real-life case insights from leading healthcare experts\n🏥 Practical steps to build safer\, smarter healthcare systems\n📌 Guidance on meeting regulatory & accreditation standards \n🎓 Who should you attend?\n✔ Medical Directors\n✔ Quality & Risk Managers\n✔ Nurses\, Clinicians & Facility Leads\n✔ Anyone committed to safe\, accountable\, quality care \n📅 Date: [26th August\, 2025]\n🕒 Time: [10am]\n💳 Fee: [N20\,000]\n📍 Location: Virtual \n🎟 Secure your seat now: https://tinyurl.com/2p9nxka6\nBecause in modern healthcare\, those who anticipate… lead. URL:https://sqhn.org/event/the-art-of-anticipation-risk-management-in-modern-healthcare/ CATEGORIES:Webinar ATTACH;FMTTYPE=image/jpeg:https://sqhn.org/wp-content/uploads/2025/08/PHOTO-2025-08-01-10-02-03.jpg LOCATION: END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20240822 DTEND;VALUE=DATE:20240823 DTSTAMP:20260423T172901 CREATED:20240806T101450Z LAST-MODIFIED:20240806T101450Z UID:4346-1724284800-1724371199@sqhn.org SUMMARY:Advanced Course on Quality Improvement Tools DESCRIPTION:  \n \n  \nDate: August 22nd\, 2024\nTime:10am\nWorkshop Fees :\nMembers N25\,000\nNon Members N30\,000 \n\n\n\n \n This field is hidden when viewing the formEventSurname*First Name*CompanyDesignationPhone numberEmail address*\n \n Member*\n \n \n Yes\n \n \n \n No\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Δ URL:https://sqhn.org/event/advanced-course-on-quality-improvement-tools/ CATEGORIES:Workshops END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20240719 DTEND;VALUE=DATE:20240720 DTSTAMP:20260423T172901 CREATED:20240708T094454Z LAST-MODIFIED:20240708T094454Z UID:4335-1721347200-1721433599@sqhn.org SUMMARY:Laboratory Safety Workshop DESCRIPTION:Date: July 19th\, 2024\nTime:10 am\nWorkshop Fees :\nMembers N20\,000\nNon-Member N25\,000 \n\n\n \n \n Registration\n \n \n This field is hidden when viewing the formEventSurname*First Name*CompanyDesignationPhone numberEmail address*\n \n Member*\n \n \n Yes\n \n \n \n No\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Δ URL:https://sqhn.org/event/laboratory-safety-workshop/ CATEGORIES:Workshops END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20240613 DTEND;VALUE=DATE:20240614 DTSTAMP:20260423T172901 CREATED:20240513T141926Z LAST-MODIFIED:20240607T091550Z UID:4315-1718236800-1718323199@sqhn.org SUMMARY:Virtual Training on Creating a Positive Customer Experience Service in the Healthcare Setting DESCRIPTION:Date: 13th June 2024\nTime : 10am\nTraining Fee: N20\,000 for members and N25\,000 for non members \n\n\n \n \n Registration\n \n \n This field is hidden when viewing the formEventSurname*First Name*CompanyDesignationPhone numberEmail address*\n \n Member*\n \n \n Yes\n \n \n \n No\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Δ URL:https://sqhn.org/event/virtual-training-on-creating-a-positive-customer-experience-service-in-the-healthcare-setting-3/ CATEGORIES:Workshops END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20240417 DTEND;VALUE=DATE:20240419 DTSTAMP:20260423T172901 CREATED:20240325T090332Z LAST-MODIFIED:20240327T103658Z UID:4290-1713312000-1713484799@sqhn.org SUMMARY:Advancing Healthcare Excellence: A Certificate Workshop on Quality\, Patient Safety and Healthcare Standards DESCRIPTION:Date: April 17th and 18th 2024\nTime:10am\nWorkshop Fees :\nEarly Bird N30\,000 (ends 5th April\, 2024)\nMembers N35\,000\nNon Member N40\,000 \n\n\n \n \n Registration\n \n \n This field is hidden when viewing the formEventSurname*First Name*CompanyDesignationPhone numberEmail address*\n \n Member*\n \n \n Yes\n \n \n \n No\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Δ URL:https://sqhn.org/event/advancing-healthcare-excellence-a-certificate-workshop-on-quality-patient-safety-and-healthcare-standards/ CATEGORIES:Workshops END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20240327 DTEND;VALUE=DATE:20240329 DTSTAMP:20260423T172901 CREATED:20240308T110004Z LAST-MODIFIED:20240308T110349Z UID:4270-1711497600-1711670399@sqhn.org SUMMARY:Infection Prevention and Control Training DESCRIPTION:  \nDate: March 27 & 28\, 2024 \nRegistration fee: N30\,000 members and N35\,000 Non- members \nTime:9:00 am \n\n\n \n \n Registration\n \n This field is hidden when viewing the formEventSurname*First Name*CompanyDesignationPhone numberEmail address*\n \n Member*\n \n \n Yes\n \n \n \n No\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Δ URL:https://sqhn.org/event/infection-prevention-and-control-training/ CATEGORIES:Conference END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20240222 DTEND;VALUE=DATE:20240224 DTSTAMP:20260423T172901 CREATED:20240212T080915Z LAST-MODIFIED:20240212T081036Z UID:4250-1708560000-1708732799@sqhn.org SUMMARY:CIQPS training 22nd and 23rd of February. DESCRIPTION:  \n \nTime: 10am. \nRegistration Fee: N30\, 000 for members and N35\,000 for non members. \n  \n\n\n \n \n Registration\n \n This field is hidden when viewing the formEventSurname*First Name*CompanyDesignationPhone numberEmail address*\n \n Member*\n \n \n Yes\n \n \n \n No\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Δ URL:https://sqhn.org/event/ciqps-training-22nd-and-23rd-of-february/ END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20231127 DTEND;VALUE=DATE:20231129 DTSTAMP:20260423T172901 CREATED:20231116T124201Z LAST-MODIFIED:20231116T124201Z UID:4234-1701043200-1701215999@sqhn.org SUMMARY:Certificate Course in Quality & Patient Safety DESCRIPTION:Date: 27th and 28th of November 2023. \nMembers fee-30k\nNon Members _35k \n\n\n \n \n Registration\n \n This field is hidden when viewing the formEventSurname*First Name*CompanyDesignationPhone numberEmail address*\n \n Member*\n \n \n Yes\n \n \n \n No\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Δ URL:https://sqhn.org/event/certificate-course-in-quality-patient-safety/ END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20231027 DTEND;VALUE=DATE:20231028 DTSTAMP:20260423T172901 CREATED:20231010T111550Z LAST-MODIFIED:20231010T111721Z UID:4222-1698364800-1698451199@sqhn.org SUMMARY:Customer Experience Service in Healthcare Training DESCRIPTION:Date: 27th October 2023 \nTime : 10am \nFee: N10\,000 \n\n\n \n \n Registration\n \n This field is hidden when viewing the formEventSurname*First Name*CompanyDesignationPhone numberEmail address*\n \n Member*\n \n \n Yes\n \n \n \n No\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Δ URL:https://sqhn.org/event/customer-experience-service-in-healthcare-training/ END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20231013 DTEND;VALUE=DATE:20231014 DTSTAMP:20260423T172901 CREATED:20230901T184306Z LAST-MODIFIED:20231006T124629Z UID:4209-1697155200-1697241599@sqhn.org SUMMARY:Medication Safety Workshop DESCRIPTION:  \nMedication Safety Workshop.\nDate: 13th October 2023.\nTime: 10am\nWorkshop fees Member N10\,000\nNon Member– N15\,00 \n\n\n \n \n Registration\n \n This field is hidden when viewing the formEventSurname*First Name*CompanyDesignationPhone numberEmail address*\n \n Member*\n \n \n Yes\n \n \n \n No\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Δ URL:https://sqhn.org/event/medication-safety-workshop/ CATEGORIES:Conference END:VEVENT BEGIN:VEVENT DTSTART;TZID=Africa/Lagos:20230927T100000 DTEND;TZID=Africa/Lagos:20230927T150000 DTSTAMP:20260423T172901 CREATED:20230828T104955Z LAST-MODIFIED:20230828T104955Z UID:4203-1695808800-1695826800@sqhn.org SUMMARY:SQHN Annual Conference 2023 DESCRIPTION:  \nTheme: Regulatory Oversight of healthcare quality in West Africa. \nDate: 27th of September\, 2023.\nTime: 10am -3pm\nVenue: Landmark Event Centre\, Victoria Island Lagos. \n  \n\n\n \n \n Registration\n \n This field is hidden when viewing the formEventSurname*First Name*CompanyDesignationPhone numberEmail address*\n \n Member*\n \n \n Yes\n \n \n \n No\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Δ URL:https://sqhn.org/event/sqhn-annual-conference-2023/ CATEGORIES:Conference END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20230830 DTEND;VALUE=DATE:20230831 DTSTAMP:20260423T172901 CREATED:20230727T090216Z LAST-MODIFIED:20230727T090216Z UID:4154-1693353600-1693439999@sqhn.org SUMMARY:Virtual Training on creating a positive customer experience service in the Healthcare Setting DESCRIPTION:  \n \nDate: 30th Of August 2023 \nTime: 10am \nFee: Member N12\,500 Non- members N18\,750 \n\n\n \n \n Registration\n \n This field is hidden when viewing the formEventSurname*First Name*CompanyDesignationPhone numberEmail address*\n \n Member*\n \n \n Yes\n \n \n \n No\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Δ URL:https://sqhn.org/event/virtual-training-on-creating-a-positive-customer-experience-service-in-the-healthcare-setting-2/ CATEGORIES:Workshops END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20230817 DTEND;VALUE=DATE:20230818 DTSTAMP:20260423T172901 CREATED:20230801T105725Z LAST-MODIFIED:20230801T105725Z UID:4158-1692230400-1692316799@sqhn.org SUMMARY:Online Laboratory Safety Workshop DESCRIPTION:Date: 17th of August 2023\nTime: 10am\nMembers fee:N6\,250\nNon- Members:9\,375 \n\n\n \n \n Registration\n \n \n This field is hidden when viewing the formEventSurname*First Name*CompanyDesignationPhone numberEmail address*\n \n Member*\n \n \n Yes\n \n \n \n No\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Δ URL:https://sqhn.org/event/online-laboratory-safety-workshop/ CATEGORIES:Workshops END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20230717 DTEND;VALUE=DATE:20230718 DTSTAMP:20260423T172901 CREATED:20230710T091830Z LAST-MODIFIED:20230710T092313Z UID:4146-1689552000-1689638399@sqhn.org SUMMARY:Advanced Course on Quality Improvement Tools . DESCRIPTION:  \n \n  \nDate: 17th July\, 2023. \nTime: 10am \n\n\n \n This field is hidden when viewing the formEventSurname*First Name*CompanyDesignationPhone numberEmail address*\n \n Member*\n \n \n Yes\n \n \n \n No\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Δ URL:https://sqhn.org/event/advanced-course-on-quality-improvement-tools-10/ CATEGORIES:Workshops END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20230614 DTEND;VALUE=DATE:20230615 DTSTAMP:20260423T172901 CREATED:20230426T071803Z LAST-MODIFIED:20230524T135355Z UID:4125-1686700800-1686787199@sqhn.org SUMMARY:Advanced Course on Quality Improvement Tools . DESCRIPTION:  \n \n  \nDate: 14th June\, 2023. \nTime: 10am \n\n\n \n This field is hidden when viewing the formEventSurname*First Name*CompanyDesignationPhone numberEmail address*\n \n Member*\n \n \n Yes\n \n \n \n No\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Δ URL:https://sqhn.org/event/advanced-course-on-quality-improvement-tools-9/ CATEGORIES:Workshops END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20230518 DTEND;VALUE=DATE:20230520 DTSTAMP:20260423T172901 CREATED:20230426T072031Z LAST-MODIFIED:20230426T072031Z UID:4129-1684368000-1684540799@sqhn.org SUMMARY:Certificate Course in Quality and Patient Safety (CIQPS) DESCRIPTION:This field is hidden when viewing the formEventSurname*First Name*CompanyDesignationPhone numberEmail address*\n \n Member*\n \n \n Yes\n \n \n \n No\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Δ URL:https://sqhn.org/event/certificate-course-in-quality-and-patient-safety-ciqps/ CATEGORIES:Workshops END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20230417 DTEND;VALUE=DATE:20230418 DTSTAMP:20260423T172901 CREATED:20230328T124938Z LAST-MODIFIED:20230330T152228Z UID:4113-1681689600-1681775999@sqhn.org SUMMARY:Virtual Training on Creating a Positive Customer Experience Service in the Healthcare Setting DESCRIPTION:Registration\n \n This field is hidden when viewing the formEventSurname*First Name*CompanyDesignationPhone numberEmail address*\n \n Member*\n \n \n Yes\n \n \n \n No\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Δ URL:https://sqhn.org/event/virtual-training-on-creating-a-positive-customer-experience-service-in-the-healthcare-setting/ CATEGORIES:Workshops END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20230330 DTEND;VALUE=DATE:20230401 DTSTAMP:20260423T172901 CREATED:20230316T110110Z LAST-MODIFIED:20230316T110110Z UID:4108-1680134400-1680307199@sqhn.org SUMMARY:6th Online Certification Course DESCRIPTION:Registration\n \n \n This field is hidden when viewing the formEventSurname*First Name*CompanyDesignationPhone numberEmail address*\n \n Member*\n \n \n Yes\n \n \n \n No\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Δ URL:https://sqhn.org/event/6th-online-certification-course/ CATEGORIES:Workshops END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20230228 DTEND;VALUE=DATE:20230301 DTSTAMP:20260423T172901 CREATED:20230208T091837Z LAST-MODIFIED:20230208T092001Z UID:4094-1677542400-1677628799@sqhn.org SUMMARY:Advance Course on Quality Improvement Tools DESCRIPTION:Register\n\n \n This field is hidden when viewing the formEventSurname*First Name*CompanyDesignationPhone numberEmail address*\n \n Member*\n \n \n Yes\n \n \n \n No\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Δ URL:https://sqhn.org/event/advance-course-on-quality-improvement-tools/ CATEGORIES:Workshops END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20230220 DTEND;VALUE=DATE:20230222 DTSTAMP:20260423T172901 CREATED:20230208T091627Z LAST-MODIFIED:20230208T091747Z UID:4086-1676851200-1677023999@sqhn.org SUMMARY:Certificate Course in Quality and Patient Safety DESCRIPTION:Register\n\n \n This field is hidden when viewing the formEventSurname*First Name*CompanyDesignationPhone numberEmail address*\n \n Member*\n \n \n Yes\n \n \n \n No\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Δ URL:https://sqhn.org/event/certificate-course-in-quality-and-patient-safety/ CATEGORIES:Workshops END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20230120 DTEND;VALUE=DATE:20230121 DTSTAMP:20260423T172901 CREATED:20230110T095506Z LAST-MODIFIED:20230110T100613Z UID:4073-1674172800-1674259199@sqhn.org SUMMARY:Risk Management Online Certification DESCRIPTION:Register\n\n \n This field is hidden when viewing the formEventSurname*First Name*CompanyDesignationPhone numberEmail address*\n \n Member*\n \n \n Yes\n \n \n \n No\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Δ URL:https://sqhn.org/event/risk-management-online-certification/ CATEGORIES:Workshops END:VEVENT END:VCALENDAR