Privacy Notice for the Society for Quality in Healthcare in Nigeria (SQHN)
Reviewed: 14 April, 2026
Introduction
At the Society for Quality in Healthcare in Nigeria (referred to as “the Society”, “we,” “us,” or “our”), we are committed to protecting the privacy and security of your personal information. This Privacy Notice explains how we collect, store, use, disclose, and safeguard your personal data in compliance with the Nigeria Data Protection (NDP ACT) 2023, the NDP Act General Application and Implementation Directive (GAID) 2025 and other relevant legislation.
By engaging with the Society, whether as a member, partner, donor, volunteer, beneficiary, program/training participant, or any other stakeholder, you agree to the terms of this Privacy Notice.
Who We Are
The Society for Quality in Healthcare in Nigeria (SQHN) is the nation’s foremost not-for-profit organisation dedicated to improving the quality and safety of healthcare delivery across Nigeria. Our mission is to lead, advocate, and facilitate the continuous improvement of quality and safety in healthcare through Education, Collaboration, Training, and Accreditation.
Our registered address is 4, Babatope Bejide Crescent, Off Fola Osibo, Lekki Phase 1, Lagos, Nigeria, and you can contact us at +2348080532925 or sqhnigeria@gmail.com.
Collection of Personal Data
The Society collects personal data to provide and improve our services. This data may include:
- When you engage with us, we may collect the following information:
- Contact information: Name, address, email, and phone number.
- Work information: Job title, organisation/institution, and professional interests.
- Demographic Information: Age, gender, interests, and preferences (where relevant). Documentation verifying identity for eligibility to participate in programs.
- Correspondence and communications with the Society.
- When You Use Our Website, we may collect and process the following information
- IP address, browser type, device information and operating system.
- Website usage data (collected via cookies and analytics tools) to enhance user experience and gather usage metrics.
- For Marketing and Relationship Management:
- Information you provide when volunteering, attending training or events, or communicating with us (e.g., feedback, surveys).
- Preferences regarding communication and participation in Society events or initiatives.
- Subscription details for newsletters and mailing lists.
Use of Personal Data
The Society processes your personal data to:
- Provide Services: Facilitate membership, training, accreditation, and other related services.
- Conduct Transactions: To process donations and other payments, and issue invoices and receipts.
- Maintain Relationship: To communicate with you about our activities, events, and campaigns.
- Enhance Engagement: Share updates, opportunities, and resources tailored to your interests.
- Ensure Compliance: Fulfill legal obligations and safeguard data integrity.
- Improve Operations: Conduct research, analyze service usage, improve our services, website and refine program delivery to further our mission.
We will only use your personal data for the purposes for which it was collected. Where we need to use your data for a different but compatible purpose, we will ensure that such use is lawful, transparent, and in line with the principles of the Nigeria Data Protection Act 2023. Where required, we will notify you or obtain your consent before such further processing.
Legal Basis for Processing
We process personal data under the following legal grounds:
- Consent: When you voluntarily provide your data/ have given us explicit consent to use your data (e.g., for marketing communications).
- Contractual Necessity: To fulfil our obligations to you i.e. to deliver services or fulfil agreements (e.g. processing payments/certifications)
- Legitimate Interests: The Society’s operational and strategic objectives include member engagement and quality improvement.
- Legal Obligation: To adhere to regulatory requirements (e.g., tax reporting).
Sharing and Disclosure
We will not sell, trade, or rent your personal information to third parties. However, the Society may share your personal data with:
- Service Providers: Trusted third parties providing IT, accounting, or consultancy services some of whom may operate outside Nigeria.
- Corporate Partners: Organizations we collaborate with on joint programs or events to further our mission some of whom may also operate outside Nigeria.
- Regulators and Authorities: As required to fulfill legal or compliance obligations to protect our rights and interests.
We ensure all third parties respect the security of your data and process it only in accordance with our instructions and in line with our obligations under the Nigeria Data Protection (NDP ACT) 2023 and the General Application and Implementation Directive (GAID) 2025.
Cross-Border Data Transfers
Where we transfer personal data to service providers or partners located outside Nigeria, we ensure that such transfers comply with the Nigeria Data Protection Act (NDPA) 2023 and the General Application and Implementation Directive (GAID) 2025.
Such transfers will only occur where:
(a) the receiving country provides an adequate level of data protection; or
(b) appropriate safeguards are in place, such as standard contractual clauses or data protection agreements; or
(c) The transfer is necessary for the performance of our services with your consent, where required.
We take reasonable steps to ensure that your personal data remains protected, regardless of where it is processed.
Data Retention
We will retain your personal data only for as long as necessary to achieve the purposes for which it was collected, including legal, accounting, or reporting requirements. Typically, data is kept for seven years unless otherwise mandated. When no longer needed, your data will be securely deleted or anonymised.
Your Rights
Under the Nigeria Data Protection (NDP ACT) 2023, you have the following rights concerning your personal data:
- Access: Request details about the data we hold on you.
- Correction: Request an update to inaccurate or incomplete information.
- Erasure: Request deletion of data, subject to legal constraints.
- Objection: Challenge processing based on legitimate interests.
- Data Portability: Obtain a copy of your data in a usable format.
- Withdraw Consent: Revoke consent for data processing where applicable by contacting us at sqhnigeria@gmail.com.
- Right to Lodge a Complaint: If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Society for Quality in Healthcare in Nigeria (SQHN) using the contact details: Society for Quality in Healthcare in Nigeria (SQHN), 4, Babatope Bejide Crescent, Off Fola Osibo, Lekki Phase 1, Lagos, Nigeria, Email: sqhnigeria@gmail.com, Phone: 08080532925
You also have the right to lodge a complaint with the Nigeria Data Protection Commission, the regulatory authority responsible for data protection in Nigeria.
To exercise your rights, please contact the Society at sqhnigeria@gmail.com.
Security of Personal Data
We implement robust technical and organisational measures to protect your personal data from unauthorized access, loss, alteration, or misuse. These measures include encryption, secure servers, and restricted access to personal data. However, no system is completely secure, and we cannot guarantee absolute protection.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance functionality and user experience.
- Monitor website usage and analyze performance metrics.
You can manage cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. These external sites operate independently from us and may have their own privacy policies and data processing practices. Once you leave our website, we do not control and are not responsible for the processing of your personal data by such third parties. You are advised to review their privacy policies before providing any personal information.
Changes to this Privacy Policy
The Society reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated via our website, with the effective date. As such, we encourage you to review this notice periodically. Continued engagement with the Society constitutes acceptance of the revised policy.
Contact Us
For inquiries or concerns regarding this Privacy Policy, please contact:
Society for Quality in Healthcare in Nigeria (SQHN)
4, Babatope Bejide Crescent, Off Fola Osibo, Lekki Phase 1, Lagos, Nigeria.
Email: sqhnigeria@gmail.com
Phone: 08080532925